Reviews – Boarding Up North West London (NW1–NW26)

When you need boarding up, it’s usually because something has gone wrong — a smashed window, a forced door, storm damage, or a shopfront that can’t be left exposed overnight. This Reviews page explains what customers typically say about our service and what you can expect when you choose Boarding Up North West London across the NW postcodes.

If you need urgent help instead, go straight to our emergency boarding up page or call now on Call 020 4634 7794.

A note about reviews (and why we keep this page straightforward)

We don’t publish made-up testimonials or “too good to be true” stories. Boarding up is practical work, often arranged in stressful circumstances, so we focus on:

  • clear communication
  • safe, tidy workmanship
  • sensible security decisions (without overselling)
  • documentation that helps with insurers or managing agents

If you’d like to see how we approach different incidents, you may find our situation guides useful, such as burglary repairs and storm damage boarding.

What customers usually value most

1) Calm, clear guidance when something’s just happened

After a break-in or accidental damage, people often aren’t sure what counts as “secure” — or what their insurer will want. We talk you through the basics on the phone (without turning it into an interrogation), such as:

  • what’s been damaged (glass only, frame, lock area, hinges)
  • whether the property is occupied tonight
  • whether you need a temporary solution (board up) or a more robust option (like a temporary steel door)
  • safe access (communal entrances, rear alleys, basement areas, scaffolding restrictions)

If you’re unsure which service fits, start with what boarding up is and when it’s used — it’s written for real-world scenarios.

2) Work that looks secure and is actually secure

A lot of customers tell us they’ve seen boarding that “looks OK” but can be pulled off from outside, or boards that leave gaps around the opening. Our goal is to secure the opening properly, not just cover it.

Depending on the job, we may use:

  • 18mm exterior-grade plywood for strong, reliable window and door boarding
  • OSB for smaller or lower-risk openings where appropriate
  • anti-tamper fixings to reduce the risk of boards being removed from the outside (especially important for empty or vulnerable properties)
  • careful fixing methods that suit the frame and substrate

If the surrounding frame is too damaged for a neat non-destructive fit, we’ll explain the options before proceeding. For more detail on methods, see window boarding in North West London and door boarding.

3) Being treated like a person — not a job number

Boarding up is often arranged late in the day, in bad weather, or after a stressful incident. Customers commonly appreciate small but important things, such as:

  • turning up with the right materials for the opening (not “one size fits all”)
  • taking care around entrances, hallways, and shared access areas
  • explaining what has been secured and what still needs repair
  • not pressuring you into extra work you don’t need

If you have questions before booking, you can always contact us — we’ll be straight with you about what we can do and what might need a different contractor.

Real outcomes we aim for (what “good” looks like)

Rather than publish questionable quotes, here are the outcomes we consistently work towards — the same points customers often mention when they leave feedback:

  • A properly secured opening: boards fitted and fixed to reduce leverage points and tampering risk
  • Reduced immediate risk: keeping people out, and weather out, as much as is practical
  • A clear handover: you understand what we did, where we fixed, and what’s next
  • Useful paperwork: itemised invoices and a clear statement of works
  • Photographic documentation: where appropriate, time-stamped photos you can forward to your insurer or property manager

For insurance-related guidance, see insurance claims support. We’re not loss adjusters, but we can provide the documentation insurers typically ask for.

Typical feedback themes we hear across NW postcodes

We work throughout NW1–NW26, covering a mix of residential streets, high-footfall commercial areas, and managed blocks. While each job is different, customers commonly comment on:

  • Local familiarity — access and parking realities around NW postcodes, controlled entry systems, and busy roads
  • Practical solutions — choosing the right level of security for an occupied home vs a vacant unit
  • Respect for the property — keeping mess down and avoiding unnecessary damage
  • Straight answers on costs — explaining what drives the price rather than guessing over the phone

If you’re comparing options, the pricing page explains the main factors that affect cost (without pretending there’s one “standard” price for every job).

Mini case study (anonymised, but realistic)

A facilities contact for a small commercial unit near a busy parade in NW London called after an attempted break-in left the lower panel of glazing compromised and the frame loose. The priority was to secure the frontage overnight without blocking emergency access routes for neighbouring units.

We attended, assessed the frame condition, and installed a secure boarded solution using exterior-grade sheet material and fixings suited to the substrate. We left the frontage stable, reduced the risk of removal from the outside, and provided photos plus an itemised invoice the facilities team could attach to their incident report and insurer notification.

If you’re dealing with something similar, shopfront boarding explains what we do differently for larger commercial openings.

How we handle complaints or concerns

Sometimes boarding up needs to happen quickly, and site conditions aren’t perfect — uneven frames, crumbling surrounds, awkward access, or safety restrictions. If you have a concern about the work:

  1. Contact us as soon as you can with a clear description of the issue.
  2. If safe, send photos (wide shot plus close-up).
  3. We’ll explain what we can adjust and what may require repair work beyond boarding.

We won’t dodge responsibility, but we also won’t pretend boarding up is the same as a full joinery or glazing repair. Boarding is primarily about immediate security and risk reduction.

Want to leave feedback?

If we’ve boarded up your property in North West London, you can share feedback by emailing [email protected]. If you include:

  • the area/postcode (e.g., NW1, NW6, NW11)
  • the type of job (window, door, shopfront, roof opening)
  • what mattered most to you (speed of help, tidiness, documentation, security)

…it helps us keep improving how we work.

FAQs about reviews and what to expect

Do you publish testimonials on this page?

We keep this page focused on what customers can genuinely expect and how we work. We don’t post invented testimonials or anonymous quotes that can’t be verified.

Can you provide documentation for my insurer or managing agent?

Yes. We typically provide itemised invoices, a clear statement of works, and photos where appropriate. See insurance claims support for what to keep and what to ask for.

What if I need emergency help tonight rather than reading reviews?

Use our 24 hour emergency boarding up in North West London page and call 020 4634 7794. We prioritise urgent cases, but we can’t guarantee fixed arrival times as conditions vary.

Do you only work on houses, or do you cover shops and blocks of flats too?

We cover residential and commercial properties across North West London — including flats, maisonettes, retail units, offices, and vacant buildings. You can read more on residential boarding and commercial boarding up.

Is boarding up a permanent repair?

No — it’s a temporary security measure. If you need a stronger medium-term solution for a forced entry or vacant unit, ask about options like temporary steel doors and screens. Our service pages (like door boarding) explain what’s possible.

Ready to get started? Call 020 4634 7794 or email us for a free, no-obligation quote.